Due to the corona pandemia we adjusted the cancellation policy fee. If the government publishes restrictions, like:
- Measures of quarantine (which are valid before departure)
- Restriction to travel outside your region
- Lockdown in Alto Adige or the country of your origin
- Alto Adige or the country of your origin is declared red zone
In case of illness due to coronavirus our insurance will cover that case. We recommend to visit following link for further information: service.europaeische.at/doc/en/Hotel-Vers-Suedtirol-HGV.pdf
For all other cases is valid our general cancellation policy.
Our cancellation policy is as follows:
- Cancellation more than 30 days before arrival - without fee
- 29 days to 15 days before arrival - 30%
- 14 days to 8 days 70% cancellation fee
- 7 days to 0 days before arrival and no show 100% fee
Please do not forget to think about taking out travel insurance.